FAQs

Product Questions

Our neon signs are made from high-quality glass tubing and durable, energy-efficient LED lights.
Yes, we offer customization options for all our neon signs. You can choose the color, size, and design to fit your needs.

Shipping Policies

We offer standard and expedited shipping options. Shipping times and costs vary based on your location and the size of your order.
Yes, we ship our products worldwide. International shipping rates and times will apply.

Installation Processes

Each neon sign comes with a detailed installation guide. We also offer installation services in select areas.
Yes, our event lighting products come with user-friendly instructions for easy setup.

Return Policies

We offer a 30-day return policy for unused products in their original packaging. Custom orders are non-refundable.
To initiate a return, please contact our customer service team with your order details.

LED Technology & Quality

LED neon signs consume 90% less energy than traditional glass neon, last 50,000+ hours (vs 10,000 for glass), operate safely at low voltage (12-24V), are unbreakable, cool to touch, and offer unlimited color options with RGB technology. They’re the modern, sustainable choice for all signage needs.
Our premium LED neon signs are designed to last 50,000+ hours of continuous operation – that’s over 11 years of 24/7 use, or decades with normal usage. All signs come with our comprehensive warranty coverage.
Small signs (30-60cm): €270-535, Medium signs (60-120cm): €400-800, Large signs (120cm+): €800-3000+. Pricing depends on complexity, features, and customization requirements.
Yes! We offer graduated discounts: 5% for 2+ signs, 10% for 5+ signs, 15% for 10+ signs, and custom enterprise pricing for 20+ signs. Perfect for businesses with multiple locations.
Our smart LED signs offer Wi-Fi connectivity, mobile app control, voice assistant integration, scheduling capabilities, motion sensors, and real-time content updates. Perfect for modern businesses and tech-savvy users.